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How to I record an on-line payment being stopped or returned? (Credit Card Recapture)


If you are integrated with a Payment Processing company, occasionally resident payments may be returned. Some of our integration partners will handle these returns automatically...but some of the companies will require that you record these manually within ResMan.

Instruction

1. Reverse the Transaction

2. Reason for Reversal = Credit Card Recapture 

 


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