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I've lost my login info. What do I do?


Instruction

Have your administrator take these steps:

  • Go into Admin>Users.
  • Look up that user
  • Locate their User ID.
  • Within the Action menu located on the left, Click Reset Password.
  • Enter a temporary password and give to the user
  • Click the Change Password button
  • The user can then login with the temporary password and go to Tools>Change Password and reset their password

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Permissions and Settings

To reset a password you need permission to access all user information. This is usually an administrator. The administrator follows the instructions above.

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