The video is at the bottom of the page.
1. Reverse the Transaction
2. Reason for Reversal = Non-Sufficient Funds
3. Assess Late Fees: YES or NO
a. Verify fields are correct
b. Concession Charge Backs-
- ResMan® allows the user to recapture monthly concession amounts used for that month
NEED MORE HELP? WATCH THIS VIDEO
Video too small? Click the Full Screen link on the lower right of the video!
Permissions and Settings
To mark a payment as Non-Sufficient Funds you need permission. To check permissions, go to Admin > User > (Select User) > Change Permissions > Transactions > Edit.