The video is at the bottom of the page.
A. Record receipt of resident packages
- Navigate to Tools > Packages > New Package (Sub-Menu)
- Enter Date Received, Property, Unit, Resident Name
- Add any notes
- Enter Courier, Sender and # of Packages
- If desired, enter the tracking number and condition of the package
- If there is an Alternative Recipient, enter that information
- Click Save
B. Record the pick-up by the resident
- Tools > Packages
- Make sure you are filtering for "Awaiting Pick Up"
- Locate the package, click on the right-hand link: PICK UP
- Enter the Date and name of the person picking up the package
- Click OK
NEED MORE HELP? WATCH THIS VIDEO
Video too small? Click the Full Screen link on the lower right of the video!
Permissions and Settings
To track packages you need permission to manage resident packages. To check permissions, go to Admin > User > (Select User) > Change Permissions > Tools > Packages.