Issue the amount of the refund with either Move Out Reconciliation or Apply / Refund Balance. That will put an amount to be refunded that is waiting to be paid.
When you are printing the refund check, all of the residents will appear. You select that particular resident.
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Permissions and Settings
To [action] you need permission to [name of permission]. To do this go to Admin > User > (Select User) > Change Permissions > [Settings Category] > [Name of Setting]
In order to [action], you need to [Description of Setting]. Click here to read how to set that up.