When does an Online Application show up in the Resident Communication log?


If an application is submitted using a link from your website, ResMan records a Communication Log entry.

If an application is submitted from the email link: "Create Online Application", a Communication Log entry is NOT recorded.

On the other hand, anytime anyone completes the application (originating online or from an email) a task is created for the assigned leasing agent reminding them to review the application. You can view applications in the "Applications" module within the Applicant page.  


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