Open Transactions Template

The Open Transactions template lists all resident prepaid and delinquencies, also known as aged receivables. This template will import any balance that the resident may have at the time of conversion. 

The sample template is attached at the end of the article. Fields in red are required. Please complete one template for every property listed in your portfolio.



Unit: Must match an existing unit number

Resident Name: Must match an existing main contact on the lease. First name first, last name last with no commas.

Date: Recommended to use the conversion date rather than the original transaction date

Transaction Category Abbreviation: Must match an existing Transaction Category abbreviation. This can be found in Admin>Transaction Categories.

Payment type: If the transaction is a "Payment", then it is required to select one of the following: Check,

  • eCheck
  • Money Order
  • Credit Card
  • ACH
  • Cash
  • Debit Card
  • Cashiers Check

Reference: Enter reference. For implementation purposes, "Conversion" is appropriate.

Description: Use text: 75 characters max

Amount: Use Numbers, negative values are not accepted. Make sure that prepayment or other charge code is correctly used instead.

Notes: Use text: 425 characters Max

Have more questions? Submit a request
Powered by Zendesk