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Troubleshooting Template Errors


Import: Transaction Categories

If the file contains errors, ResMan will not import the file. Instead, ResMan will list the reasons why it could not import and list them row by row for further review. Once they are fixed, they will be imported.

  • General error methods
    • InsufficientData: There are required fields that are incomplete.
    • ValidateString:
    • ValidateType
    • TryParseBoolean
    • TryGetObjectID
    • TryParseInt
  • Method-specific errors: Row {row number}, Reason: Why there is an error.
    • Row {0}, {1}: 'Write Off Category' is required if 'Write Off on MOR' is filled in.
      • If the category “Write Off on MOR” is filled in, then the field “Write Off Category” needs to be completed too.
    • Row {0}, Write Off Category: Unable to find Transaction Category "{3}".
      • If the category “Write Off Category” is filled in, then the Transaction Category field needs to match an existing one. Unable to find means that that the TC entered does not exist. Review and replace.
    • Row {0}, Recovery Category: Unable to find Transaction Category "{3}".
      • If the category “Recovery Category” is filled in, then the Transaction Category field needs to match an existing one. Unable to find means that that the TC entered does not exist. Review and replace.
    • Row {0}: There is a conflict between the "Type" and "Recovery Category".
      • It can only be one or the other.
    • Row {0}, Applies to Category: Unable to find Transaction Category "{3}".
      • If the category “Applies to Category” is filled in, then the Transaction Category field needs to match an existing one. Unable to find means that that the TC entered does not exist. Review and replace.

Import: Trial Balances

If the file contains errors, ResMan will not import the file. Instead, ResMan will list the reasons why it could not import and list them row by row for further review.

  • General error methods
    • TryParseDate
    • TryParseDecimal
    • ValidateString
  • Method-specific errors
    • Column {0}: The amounts do not add to 0. They add to {1}.
      • The General Ledger transactions need to total out to zero. The error will give you how much is the variance for you to review and replace.
    • Row {0}, GL Account: Unable to find GL Account Number "{3}".
      • The General Ledger Account Number entered does not match the list in ResMan. Review the row and replace.

 Import: Unit Types

If the file contains errors, ResMan will not import the file. Instead, ResMan will list the reasons why it could not import and list them row by row for further review.

  • General error methods
    • InsufficientData: There are required fields that are incomplete.
    • ValidateString
    • TryParseInt
    • TryParseDecimal
  • Method-specific errors. Row {row number}, Reason: Why there is an error.
    • Row {0}, Rent Transaction Category: {2} is not a rent category.
      • Only a rent transaction category is allowed. Review and replace.
    • Row {0}, Rent Transaction Category: Unable to find Transaction Category "{3}".
      • If the rent Transaction Category entered does not match the list in ResMan, review and replace.
    • Row {0}, Rent Transaction Category: Required field but no value found.
      • Rent Transaction Category is null. Please fill out.
    • Row {0}, Deposit Transaction Category: {2} is not a deposit category.
      • The information entered is not a deposit category. Review and replace.
    • Row {0}, Deposit Transaction Category: Unable to find Transaction Category "{3}".
      • The Deposit Transaction category entered does not match the list in ResMan. Review and replace.
    • Row {0}, Deposit Transaction Category: Required field but no value found.
      • Deposit Transaction Category is empty. Please fill out the field.

 Import: Units

If the file contains errors, ResMan will not import the file. Instead, ResMan will list the reasons why it could not import and list them row by row for further review.

  • General error methods
    • InsufficientData: There are required fields that are incomplete.
    • ValidateString
    • TryParseBoolean
    • TryParseInt
    • TryParseDate
  • Method-specific errors. Row {row number}, Reason: Why there is an error.
    • Row {0}, Unit Type: Unable to find Unit Type "{3}".
      • The Unit type entered does not match the list in ResMan. Review and replace.
    • Row {0}, Unit Type: Required field but no value found.
      • Unit Type is null. Please fill out.
    • Row {0}, Status: Unable to find Status "{3}".
      • Please fill out or chose from the specific list provided.
    • Row {0}, Status: Required field but no value found.
      • Status is null. Please fill out.

 Import: Vendors

If the file contains errors, ResMan will not import the file. Instead, ResMan will list the reasons why it could not import and list them row by row for further review.

  • General error methods
    • TryGetObjectID
    • InsufficientData: There are required fields that are incomplete
    • ValidateString
    • TryParseBoolean
    • TryParseInt
    • ValidateType
    • TryParseDate
  • Method-specific errors
    • There cannot be more than 500 vendor records imported at a time.

 Import: Owner Percentages

If the file contains errors, ResMan will not import the file. Instead, ResMan will list the reasons why it could not import and list them row by row for further review.

  • General error methods
    • InsufficientData: There are required fields that are incomplete.
    • ValidateString
    • TryGetObjectID
    • TryParseDecimal
    • TryFindObject
  • Method-specific errors. Please follow the key: Row {row number}, Reason: Why there is an error.
    • There are more than one Owners with the name {0}.
      • Each owner name should be unique. Review and replace accordingly.  
    • Row {0}, {1}: Owner does not exist
      • The owner listed does not exist. Review and fill out.
    • The percentages for {0} do not sum to 100.
      • The percentage listed in row does not total out to 100. Review and replace.  

 Import: WOIT Accounts

If the file contains errors, ResMan will not import the file. Instead, ResMan will list the reasons why it could not import and list them row by row for further review.  

  • General error methods
    • InsufficientData: There are required fields that are incomplete
    • ValidateString
    • TryParseBoolean

 Import: Work Orders

If the file contains errors, ResMan will not import the file. Instead, ResMan will list the reasons why it could not import and list them row by row for further review.  

  • General error methods
    • InsufficientData: There are required fields that are incomplete
    • TryParseDate
    • ValidateType
    • TryGetObjectID
    • ValidateString
    • TryParseDecimal
  • Method-specific errors. Please follow the key: Row {row number}, Reason: Why there is an error.
    • Row {0}, Location: Unable to find Location "{3}".
      • The location listed does not exist. Check the unit location, review and replace.

 Import: Auto Make Ready Work Orders

If the file contains errors, ResMan will not import the file. Instead, ResMan will list the reasons why it could not import and list them row by row for further review.

  • General error methods
    • TryGetObjectID
    • InsufficientData: There are required fields that are incomplete
    • ValidateString
    • ValidateType
    • TryParseInt
  • Method-specific errors. Please follow the key: Row {row number}, Reason: Why there is an error.
    • Row {0}: Auto make ready abbreviation "{1}" already exists for property "{2}".
      • Each abbreviation listed needs to be unique. Review and replace.

 Import: Bank Checks

If the file contains errors, ResMan will not import the file. Instead, ResMan will list the reasons why it could not import and list them row by row for further review.

  • General error methods
    • InsufficientData: There are required fields that are incomplete
    • TryParseDate
    • ValidateString
    • TryParseDecimal
    • TryGetObjectID

 Import: Journal Entries

If the file contains errors, ResMan will not import the file. Instead, ResMan will list the reasons why it could not import and list them row by row for further review.

  • General error methods
    • InsufficientData: There are required fields that are incomplete
    • TryParseDate
    • TryGetObjectID
    • ValidateString
    • TryParseDecimal
    • ValidateType
  • Method-specific errors. Please follow the key: Row {row number}, Reason: Why there is an error.
    • Row {0}: Debit and Credit fields cannot both have values. One must be blank while the other has a value.
      • Check the row and it’s values. Debit and Credit fields cannot both have values.
    • Row {0}: One of the Debit or Credit fields must have a value
      • Check the row listed for values. Please fill out.
    • Row {0}, Date: All rows must have the same value for Date.
      • Check the row listed and review dates.
    • Row {0}, Accounting Basis: All rows must have the same value for Accounting Basis.
      • Check the row listed and double
    • The Debit total ({0}) and Credit total ({1}) are not equal
      • Check the row listed and make sure the totals match.

 Import: Users And Employees

If the file contains errors, ResMan will not import the file. Instead, ResMan will list the reasons why it could not import and list them row by row for further review.

  • General error methods
    • TryGetObjectID
    • InsufficientData: There are required fields that are incomplete
    • ValidateString
    • ValidateType
    • TryParseBoolean
    • TryParseMaleFemale
    • TryParseDate
  • Method-specific errors. Please follow the key: Row {row number}, Reason: Why there is an error.
    • Row {0}: A username for "{1}" already exists.
      • Each username needs to be unique. Review the row and replace.

 Import: Vendor Balances

If the file contains errors, ResMan will not import the file. Instead, ResMan will list the reasons why it could not import and list them row by row for further review.  

  • General error methods
    • InsufficientData: There are required fields that are incomplete
    • TryGetObjectID
    • TryParseInt
    • TryParseNullDecimal
    • ValidateString
  • Method-specific errors. Please follow the key: Row {row number}, Reason: Why there is an error.
    • Row {0}, Vendor: Unable to find Vendor Name "{3}" for {4}.
      • Vendor Name is a required field. Please fill out.
    • There cannot be more than one entry in the file for the same vendor ({0}) and same property abbreviation ({1}).
      • Each vendor name needs to be unique. Review vendor is that row and replace.

 Import: Vendor Insurance

If the file contains errors, ResMan will not import the file. Instead, ResMan will list the reasons why it could not import and list them row by row for further review.

  • General error methods
    • InsufficientData: There are required fields that are incomplete
    • TryGetObjectID
    • ValidateString
    • TryParseNullDecimal
    • TryParseDate
  • Method-specific errors. Please follow the key: Row {row number}, Reason: Why there is an error.
    • Row {0}, Insurance Type: Unable to find type "{1}".
      • Insurance Type is a required field. Review the row and fill out.

 Import: Collection Charges

If the file contains errors, ResMan will not import the file. Instead, ResMan will list the reasons why it could not import and list them row by row for further review.

  • General error methods
    • InsufficientData: There are required fields that are incomplete
    • TryFindObject
    • TryParseDate
    • ValidateString
    • TryParseDecimal
  • Method-specific errors. Please follow the key: Row {row number}, Reason: Why there is an error.
    • Row {0}, Resident Name: Required field but no value found.
      • Resident Name field is empty. Review row and fill out.
    • Row {0}: "{1}" is not a valid main contact for unit "{2}".
      • The main contact entered does not match the main contact listed in ResMan for that specific unit. Review the row and replace.
    • Row {0}: No main contacts for unit "{1}".
      • The unit does not have a main contact specified. Review, assign and modify the date entered in the template.
    • Row {0}, Transaction Category: Unable to find Transaction Category "{3}".
      • Unable to find the specified transaction category (ledger item type)
    • Row {0}, Transaction Category: Required field but no value found.
      • There is no data entered for “Transaction Category” field. Please fill out the row listed.

Import: Inventory

If the file contains errors, ResMan will not import the file. Instead, ResMan will list the reasons why it could not import and list them row by row for further review.

  • General error methods
    • ValidateString
    • TryParseDate
    • TryGetObjectID
    • TryParseDecimal
  • Method-specific errors. Please follow the key: Row {row number}, Reason: Why there is an error.
    • Row {0}, {1}: GL Account cannot be found.
      • The account listed does not match any GL Account listed in ResMan. Review the row and replace.
    • Row {0}, Location Type: Location type is required when a location is provided
      • If the field “Location” is filed in, please specify what type of location that is.
    • Row {0}, Location Type: Building not found
      • The building entered does not match what is listed in ResMan. Review the row and replace.
    • Row {0}, Location Type: Unit not found
      • The location type entered does not match the input options. Review the row and replace.
    • Row {0}, Location Type: Rentable item not found
      • The rentable item entered does not match what is listed in ResMan. Review the row and replace.
    • Row {0}, Location Type: WOIT Account not found
      • The WOIT account entered does not match what is listed in ResMan. Review the row and replace.
    • Row {0}, Location Type: Unsupported location type
      • The location type entered is not recognized by ResMan. Review the row and replace.

 Import: Bank Accounts

If the file contains errors, ResMan will not import the file. Instead, ResMan will list the reasons why it could not import and list them row by row for further review. 

  • General error methods
    • InsufficientData: There are required fields that are incomplete.
    • ValidateString
    • ValidateType
    • TryGetObjectID
    • TryParseInt
    • TryParseDate
    • TryParseBoolean
  • Method-specific errors. Please follow the key: Row {row number}, Reason: Why there is an error.
    • The bank account {0} - {1} already exists and was not imported.
      • ResMan will not import duplicates, instead, it will skip them.



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